IT Support Technician

New Directions Staffing

Are you the IT Support Technician we’re looking for?  Could you…

  • Provide end-user support for computer applications which include designing and generating various reports; creating back-up copies of data sources; and loading new data into systems.
  • Complete computer projects to include researching and testing necessary products, making recommendations, developing standards, overseeing implementation, and documenting the process.
  • Monitor hardware, software, and telecommunications equipment to include install and upgrading applications; configuring programs to meet end-user needs; troubleshooting issues; and reviewing usage reports.
  • Work closely with department heads & staff to assess needs and recommend appropriate hardware and software.
  • Coordinate system security to include adding and deleting users as necessary; assessing individual access needs and making system changes; and troubleshooting system access issues.
  • Perform work during emergency & disaster situations.
  • Travel between local locations.  Rotating on-call.

You may be the one if you have these qualifications:

  • Principles of computer hardware, software, and networking as well as strong troubleshooting.
  • Windows 7 & 10
  • Excellent customer service
  • Asset Management
  • Work monitoring techniques
  • Ability to generate automated reports
  • Software applications support
  • Supporting mobile/wireless computers
  • Remote access solutions
  • Installing and configuring PCs and printers
  • Creating backups of data sources
  • Monitoring/maintaining computer system security
  • Configuring systems and software
  • Network+, A+, or relevant technical education/certifications are desirable

Interview Now

Send us a Word copy of your resume and tell us why youre the one.

About Us

We are a boutique staffing firm (i.e. you are never just another contractor to us). We pride ourselves on being able to give our clients and contractors the one-on-one attention they deserve.

 

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